FAQ

The price is calculated from the item’s cost and weight and covers, in one total, the purchase, shipping within the US, air freight to Armenia and delivery to your door. Only the customs duty and state fee required by law are shown on a separate line (if the duty-free limit is exceeded).

The offer is valid for 72 hours. During that time the price of the item does not change. The price is final: any difference in weight or customs is on us. The total amount in drams is recalculated at the exchange rate on the day of payment. After the period expires, a “Recalculate price” button appears on the page.

Customs legislation requires identification of the recipient. The goods are cleared through customs in the name on the document, so the details must match exactly. We do not ask for and do not keep a copy or photo of the document — customs clearance needs the details, not the image.

If it turns out at the time of purchase that the item is no longer available, we will let you know right away and refund the full amount to your card within 3–5 business days. The money is not frozen on a balance and is not turned into a mandatory bonus.